Peggy — Policy Document

Privacy
Policy

Last Updated — April 2025

At Peggy, we are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we safeguard it. By using our website and placing orders with us, you consent to the practices described in this policy.

1. Information We Collect

When you shop with us, we may collect the following information:

  • Full name, email address, phone number, and delivery address
  • Payment information (processed securely — we do not store card details)
  • Browsing behaviour and device information via cookies
  • Communications between you and Peggy (emails, WhatsApp, etc.)

2. How We Use Your Information

Your data is used solely to serve you better. We use your information to:

  • Process, fulfil, and deliver your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your queries and provide customer support
  • Improve our website, products, and overall shopping experience
  • Send you promotional updates (only if you have opted in)
Important We do not sell, rent, or share your personal information with any third party for marketing purposes. Your data is only shared with trusted service partners (e.g., courier companies) strictly for order fulfilment.

3. Cookies

Our website uses cookies to personalise your experience and analyse site traffic. You may choose to disable cookies via your browser settings; however, this may limit certain features of the site.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted and processed through secure payment gateways.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by applicable law.

6. Your Rights

You have the right to access, correct, or request deletion of any personal data we hold about you. To exercise these rights, please contact us directly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website constitutes acceptance of the updated policy.

Get in Touch

For any privacy-related concerns, email us at Peggyindia652@gmail.com or contact us on WhatsApp for any issues.