Shipping
Policy

Last Updated — April 2025

We currently ship across India only. All orders are shipped via standard courier and handled with care to ensure your Peggy pieces reach you in perfect condition.

Special Delivery Options

We understand that sometimes you need your order fast — or need something made just for you. Peggy offers flexible options to make that happen:

1. Order Processing

Once your order is placed and payment is confirmed, it will be processed within 1–2 business days. You will receive a confirmation email or WhatsApp message once your order has been dispatched, along with your tracking details.

Orders placed on Sundays or public holidays will be processed on the next working business day.

2. Standard Delivery Timelines

We ship via trusted standard courier partners. Expected delivery time is 5–7 business days from the date of dispatch.

3. Shipping Charges

Any applicable shipping charges — including express or priority courier fees — will be communicated clearly before your order is confirmed.

4. Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS.

5. Failed Deliveries

If a delivery attempt fails due to an incorrect address, unavailability of the recipient, or refusal to accept, the package may be returned to us.

6. Incorrect Address

Please double-check your shipping address before placing your order. Peggy is not responsible for orders delivered to an incorrectly entered address.

7. Loss or Damage in Transit

In the unlikely event that your order is lost or arrives significantly damaged during transit, please contact us within 48 hours of delivery with photo evidence.